We went from "call our nephew when something breaks" to a real IT department. Our POS hasn't gone down once in 14 months — and they actually answer in español when our manager calls.
Brooklyn Tech Support · IT Support for Everyone
IT support that keeps your business off the breach list.
We protect medical offices, law firms, and growing businesses across NYC, Long Island, Westchester, North NJ, and SW Connecticut — with same-day response, transparent pricing, and zero offshore call centers.
SECURITY OVERVIEW // brooklyn-client-04 LIVE
Endpoints monitored 28 / 28 ONLINE
MFA enforcement 100%
Backups (last 24h) VERIFIED
Phishing attempts blocked 14 THIS WEEK
Patch compliance 98%
Avg ticket response < 11 MIN
2,000+
Devices monitored
600+
Cameras deployed
100+
Servers managed
300+
NYC + tri-state clients
11min
Avg response time
Trusted by
300+ businesses that call us first.
A few of them are below. Most prefer to stay private — we honor every NDA. That privacy is part of what they trust us with.
300+
Active businesses
14
Industries served
12
Years in NYC
Many of our clients ask to remain confidential — we honor every NDA.
The threat surface
Small businesses across NYC + tri-state are now the #1 cybercrime target.
Ransomware crews don't care if you're a 6-person dental office in Park Slope or a 200-seat warehouse in Edison NJ — they care that you can't afford downtime. Here's what we see every week.
// 01
Ransomware on bookkeepers
Locked QuickBooks files mid-payroll. Average ransom paid by NYC small business in 2025: $87,000. Median downtime: 9 days.
PREVENTED BY: Endpoint detection · Encrypted offsite backup · MFA on email
// 02
CEO email impersonation
Wire fraud through spoofed Microsoft 365 accounts. The most common loss in Brooklyn real estate & legal: an employee wires $40k to a fake "vendor."
PREVENTED BY: DMARC · Anti-phishing · Banking verification protocol
// 03
PHI & HIPAA exposure
Medical practices fined $50k+ for unencrypted backups, shared logins, or unsecured Wi-Fi. The Office for Civil Rights audits Brooklyn dentists every quarter.
PREVENTED BY: HIPAA-aware setup · Encrypted PHI vault · Audit logging
What we do
Three jobs. Done well.
We're not a 47-service generalist. We focus on what keeps small businesses across NYC + tri-state safe, online, and growing.
// 01 — PROTECT
Cybersecurity
Security that doesn't sell fear.
- Cybersecurity Risk Assessment
- MFA & Single Sign-On rollout
- Managed Endpoint Detection & Response
- Email security: DMARC, anti-phishing, DLP
- Encrypted offsite backup & recovery
- Incident response retainer (4hr SLA)
- HIPAA-aware setup & audit prep
Custom quote · Free 30-min assessment
Explore Cybersecurity → // 02 — MANAGE
Managed IT
A real IT team, on-call.
- 24/7 endpoint monitoring
- Patch management & updates
- Microsoft 365 / Google Workspace admin
- Helpdesk: chat, phone, email
- Onsite same-day in Brooklyn
- Asset & license tracking
- Quarterly business reviews
Custom quote · No long-term contract
Request quote → // 03 — BUILD
Networks & Infrastructure
From cable to camera.
- Structured cabling (copper & fiber)
- Wi-Fi design & deployment
- CCTV / IPVMS installations
- Server & virtualization setup
- Site-to-site VPN
- Failover internet design
- Office moves & new build-outs
Project quote · Free site survey
View Infrastructure → Industries we know
We speak your industry's tech.
Generalists charge less and break more. We specialize in the verticals where downtime is most expensive — and compliance most painful.
Medical & Dental
HIPAA-aware support · Dentrix, Eaglesoft, Open Dental, Athenahealth.
Law & Accounting
Client-data security · Wire fraud prevention · Audit-ready logs.
Real Estate
MLS, CRM, agent rotation · Wire-fraud safeguards for closings.
Restaurants
POS uptime · Guest Wi-Fi · CCTV · Failover internet.
Retail & Bodegas
CCTV · POS · Bilingual onsite · Camera over your register.
How we work
Every engagement tailored to your environment.
No cookie-cutter plans. We assess your setup, scope the right coverage, and propose a quote built around what you actually need — not a tier that almost fits.
How we onboard
From "call us" to fully covered in 7 days.
01
Free 30-min assessment
A real Brooklyn technician walks through your environment by phone or onsite. We map devices, accounts, backups, and risks. No commitment. No upsell trap.
02
Plain-English security report
You get a 6-page report in 48 hours: what's protected, what's exposed, what's overpriced. We tell you what to fix this week vs. next quarter.
03
Onboard, monitor, sleep
If we're a fit, we deploy monitoring agents, harden accounts, set up backups, and you get a direct line to your assigned technician — same person every time.
What clients say
Real reviews from Brooklyn to the tri-state.
A sample of the 300+ businesses that trust us with their IT and cybersecurity.
When our imaging server crashed mid-Friday-afternoon, they were here in 38 minutes. We didn't lose a single appointment. After that, we moved everything else to them.
They walked us through DMARC, MFA, and wire-fraud verification in plain English. Our cyber insurance premium dropped 22% the next year because we finally checked all the boxes.
Onboarding a new agent used to take half a day. Now it's 20 minutes — laptop ready, M365 ready, MLS access, MFA, training video. Same when an agent leaves.
600+ cameras across two warehouses. Failover internet that switches in under a minute when Optimum has issues. We never knew how much we needed this until we had it.
A las 9 de la noche un sábado se cayó el sistema de tarjetas. Llamé y a los 15 minutos estaba un técnico hablando español resolviéndolo. Eso ningún call center te lo da.
Computer down today? We can be there.
Or schedule a free 30-minute cybersecurity walk-through — no pressure, no jargon, no offshore call center.
(718) 539-8858